PRIVACY POLICY.

01. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request information, subscribe to our newsletter, or communicate with us about our services.

This information may include:

• Your name
• Email address
• Phone number, if provided
• Business or company name
• Website address
• Information included in your message or inquiry

We may also collect limited technical and usage information when you visit our website.

02. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, or similar tools.

This may include:

• IP address
• Browser and device information
• Approximate geographic region
• Pages viewed
• Referral source
• Time spent on the website
• Website interactions

This information helps us understand how visitors use our website and how we can improve its performance and user experience.

03. How We Use Information

We may use information collected through the website for purposes such as:

• Responding to inquiries and messages
• Providing information about our services
• Communicating with prospective and existing clients
• Providing requested services
• Improving our website and services
• Understanding website performance
• Maintaining website security
• Preventing spam, abuse, or fraudulent activity
• Complying with applicable legal obligations

We do not sell your personal information.

04. Contact & Communications

When you contact us by email or through a website form, the information you provide may be used to respond to your inquiry and communicate with you regarding Goat Forward services.

Our contact and guide request forms use Web3Forms to process submissions and deliver them to our inbox. This includes the name, email address and any website or message you provide. Guide requests unlock an on-page PDF download. See the Web3Forms privacy policyfor information about its processing.

Our forms use hCaptcha to prevent automated spam. The verification service may process device and network information when a form page loads or you complete a challenge. See the hCaptcha privacy policyand terms of service.

Submitting an inquiry or requesting a guide does not automatically subscribe you to marketing communications.

05. Email Marketing

If you expressly consent to receive the Goat Forward newsletter, we may collect and use your email address to send insights about search, websites and digital growth, along with relevant service updates. The legal basis for this processing is your consent. Subscribing is optional, and the consent checkbox is not preselected. Newsletter consent is separate from your analytics preferences.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us directly.

You can withdraw your consent at any time, as easily as you gave it, without affecting the lawfulness of processing carried out before withdrawal. For active subscriptions, we retain your email address while you remain subscribed. After withdrawal, we stop newsletter marketing and retain only records necessary to demonstrate consent, respect your opt-out, or meet applicable legal obligations, for as long as those purposes require. Email service providers acting on our behalf may process subscription data to manage and deliver newsletters.

When you have accepted analytics, we may record a newsletter form submission event to measure interest. The event does not include your email address, and the email field is masked in Microsoft Clarity recordings. Refusing analytics does not prevent you from using the newsletter form.

06. Cookies & Analytics

When configured, Google Analytics 4 measures visits, page views and website usage. Microsoft Clarity provides heatmaps and session recordings to help us understand how visitors interact with the website. These services may process usage data, device and browser information and online identifiers using cookies and similar technologies. They load only after you select “Accept analytics”. Advertising consent remains denied. If you refuse, neither analytics service loads.

Your choice is stored in your browser for up to 180 days. Use “Cookie settings” to change it at any time. Rejecting analytics after accepting reloads the page to stop the services and removes their accessible first-party cookies. Withdrawal does not delete information already collected by the providers. Google and Microsoft may process information outside your country; their own privacy policies explain their practices: Google Privacy Policyand Microsoft Privacy Statement.

07. Third-Party Service Providers

We may use trusted third-party service providers to support our website and business operations.

These may include providers for:

• Website hosting
• Analytics
• Email communications
• CRM systems
• Website security
• Advertising and marketing technologies
• Cloud and business software

These providers may process limited information when necessary to perform services on our behalf and are subject to their own privacy and security practices.

08. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain legitimate business records, or to comply with applicable legal obligations.

09. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable privacy law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain uses of your information
• Request information about how your data is used
• Withdraw consent where processing relies on consent

To submit a privacy request, contact us at [email protected].

11. International Visitors

Goat Forward works with businesses across the United States and Europe. As a result, information may be processed using service providers or technologies operating in different countries.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with relevant privacy requirements.

12. Children's Privacy

Goat Forward provides business-to-business services and our website is not directed toward children.

We do not knowingly seek to collect personal information from children through this website.

13. External Websites

Our website may contain links to external websites. Goat Forward is not responsible for the privacy practices, security, or content of third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, business practices, or applicable requirements.

The most recent version will be published on this page together with its latest update date.